Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Monday, 13 December 2004

FREQUENTLY ASKED QUESTIONS ( FAQ )

Frequently Asked Questions (  FAQ )

TOPIC  è  RESUME


Question
Ø How do I edit my Resume ?
Ø How often can I edit my resume ?


Answer
Ø Log onto World-Wide-Jobs.com
Ø On homepage, Click link “Edit Resume”
Ø Enter your User ID/Password on the “Edit Resume” Page
Ø Cut and Paste your latest/up-to-date text resume (except PDF)
Ø Click Submit
                                                              Page No.: R- 2

Frequently Asked Questions (  FAQ )

TOPIC  è  RESUME


Question
Ø How/Where/When do I submit my Resume ?






Answer
Ø You have to submit your resume on www.World-Wide-Jobs.com
Ø You should submit your resume after you have availed of the FREE TRIAL to convince yourself about the usefulness of JAM service.
Ø To submit resume
·     Log onto World-Wide-Jobs.Com
·     Click REGISTER on homepage
·     Fill-up  REGISTER FORM
·     Click Submit at the bottom of form
·     On the page that opens, cut and paste your text resume ( except pdf )
·     Click Submit
                                                              Page No.: R- 1

Frequently Asked Questions (  FAQ )

TOPIC  è  FREE TRIAL


Question
Ø What do I do after free trial period gets over ? How do I register for becoming a regular JAM Subscriber ?






Answer
Ø To continue to get job-alerts on your mobile after free trial period gets over, you should first register on World-Wide-Jobs  and Submit your resume there.
Ø Next you should log onto our website
visit the “Job Alert “ page, look-up the JAM Service Tariff and confirm your acceptance of the same, by filling in the form provided for this purpose.
Ø And finally, send an SMS as follows :

JAM  SUB  on  646

Once you have taken these steps, you will start receiving job-alerts on your mobile from next day.

                                                              Page No.: FT- 4
Frequently Asked Questions (  FAQ )

TOPIC  è  FREE TRIAL


Question
Ø How many job-alerts will  I receive everyday, during free trial period ?


Answer
Ø During the free trial period, you are eligible to receive
__________job-alerts, all-together ( in all ),

It is upto you to decide whether you wish to avail all of these job-alerts on one/single day or spread over a few days. There is no restriction. The limiting factor is the total no. of free job-alerts.

                                                              Page No.: FT- 3
Frequently Asked Questions (  FAQ )

TOPIC  è  FREE TRIAL


Question
Ø What is the free trial Period ?
Ø How long will it last ?
Ø Do I have to register for free trial ?

Answer
Ø Free Trial period is a period during which you will be able to PULL __________job-alerts on your mobile, free-of-cost, by sending an SMS
JAM on 646
When we receive this SMS,  We will send you a return SMS, giving detailed procedure for free  trial.

Ø This is a _________period from______to___
Ø There is no need to register for free trial. You can directly activate free trial from your mobile by sending
JAM on 646


                                                              Page No.: FT- 2

Frequently Asked Questions (  FAQ )

TOPIC  è  FREE TRIAL


Question
Ø What is the free trial JAM ?
Ø What kind of job-alerts can I get during free trial ? What is the process ?


Answer
Ø Free Trial is a period  of __________          days ( starting  ________)            
When, you can PULL from your mobile, some limited no. of job alerts directly on your own, whenever you wish.

Ø These job-alerts will cover, only job advts from following “Functional Areas”

Sales                     =     1
Marketing               =     2
Human Resources    =     3
Finance                  =     4
IT/ITES/BPO           =     5

Within these “Functional Areas”, You would be able to specify whether you wish to get job-alerts for following levels :

Top Management     =     A
Middle Management  =     B
Executive/Supervisor=     C



Ø Example
·     First type “JAM”  in your mobile and send it as an SMS to 646
·     Now you will receive on your mobile,  an SMS giving you various “PULL OPTIONS”. Please store this in the memory of your handset for future reference.
·         From your mobile, send an SMS, such as
JAM TR 1 B to 646
Immediately our server will deliver 3 job-alerts on your mobile, which correspond to

1 =  “Sales” function
B =  Middle Management Level

Another example :

If you send an SMS  such as
JAM TR 3 A TO 646
You will get on your mobile, 3 job alerts which correspond to
3 =  Human Resource
A =  Top Management

In case you now want to see the original/full job-advt, please logon to World-Wide-Jobs.com , go to “View Job Detail-JAM (VJDJ)” page and there, enter the “Job Code” of the job-alert and click VIEW. Immediately you will be shown the full job-advt.

                                                              Page No.: FT- 1



Frequently Asked Questions (  FAQ )

TOPIC  è  ACTIVATION / DE-ACTIVATION / RE-ACTIVATION


Question
Ø How do I activate my JAM Service ?


Answer
Ø Assuming that you have already
·     Registered on World-Wide-jobs
·     Submitted your resume on WWJ
·     Visited our website and confirmed your acceptance of JAM service Tariff,

Then, all you need to do to activate your JAM service, is to send following SMS from your handset :

                 JAM SUB  on 646
                                                              Page No.: AC- 1


Frequently Asked Questions (  FAQ )

TOPIC  è  ACTIVATION / DE-ACTIVATION / RE-ACTIVATION


Question
Ø How do I de--activate my JAM Service ?


Answer
Ø Simply send following SMS from your handset :

                 JAM UNSUB  on 646

There is nothing else to be done.  Your service and billing will stop at once.
                                                              Page No.: AC- 2


Frequently Asked Questions (  FAQ )

TOPIC  è  ACTIVATION / DE-ACTIVATION / RE-ACTIVATION


Question
Ø Can I re-activate JAM after a period of de-activation ? How ? Do I need to pay any special charge/fee for re-activation ?


Answer
Ø Sure, you can. Simply send following SMS from your
mobile :

                 JAM SUB on 646

And you are active, once again !
There is no re-activation charge/fee. 
                                                              Page No.: AC- 3


Frequently Asked Questions (  FAQ )

TOPIC  è  ACTIVATION / DE-ACTIVATION / RE-ACTIVATION


Question
Ø When I de-activate, will my resume get deleted from World-Wide-jobs website ? And, when I re-activate, would I need to re-submit my resume and re-register ?


Answer
Ø When  you de-activate, only your JAM service gets discontinued but your resume does not get deleted from the database.
Ø When you re-activate, there is no need to re-register on World-Wide-Jobs, nor any need to re-submit your resume.

                                                              Page No.: AC- 4


Frequently Asked Questions (  FAQ )

TOPIC  è  ACTIVATION / DE-ACTIVATION / RE-ACTIVATION


Question
Ø To get job-alerts on my mobile how do I inform you ?


Answer
Ø JAM service can be activated only after

Step 1
·  You have Registered and Submitted your resume on
World-Wide-Jobs.com

Step 2
·  You have visited our website and confirmed payment
of JAM SERVICE TARIFF. For this first click on “Job Alerts” link on the homepage of our website. Follow the instructions given on this page.

Step 3
·   From your mobile, send following SMS
JAM SUB on   646
When you have completed these  3 steps, you will start receiving job-alerts on your mobile  from next day.
                  
                                                              Page No.: AC- 5

Frequently Asked Questions (  FAQ )

TOPIC  è  ACTIVATION / DE-ACTIVATION / RE-ACTIVATION


Question
Ø How do I “Unsubscribe” JAM Service ( i.e. discontinue the Service ) ?


Answer
Ø Simply type-out and send from your mobile, an SMS as follows :

                     JAM UNSUB on 646



                                                              Page No.: AC- 6


Frequently Asked Questions (  FAQ )

TOPIC  è  TARIFF / CHARGES


Question
Ø How do I pay for my JAM Services ?


Answer
Ø If you are a Prepaid  Customer

The service-charges get debited to your prepaid card automatically. No bill will be sent and no separate payment is involved.

Ø If you are a Postpaid Customer

JAM service charges will get included in your Monthly bill – which you must pay along with all other charges.



                    



                                                              Page No.: TA- 1


Frequently Asked Questions (  FAQ )

TOPIC  è  TARIFF / CHARGES


Question
Ø How will I come to know if my mobile service provider, changes/modifies the JAM tariff at anytime in future ?


Answer
Ø Any time there is any change in JAM tariff, you will be intimated by us, through appropriate SMS.
This will give you an opportunity/option to discontinue your JAM Service, should you so desire.

In the absence of a “De-activation” SMS from you,  after the announcement of revised tariff, it will be assumed/ understood that you are agreeing to the revised tariff and accepting the same.



                    



                                                              Page No.: TA- 2



Frequently Asked Questions (  FAQ )

TOPIC  è  TARIFF / CHARGES


Question
Ø What will I get charged for receiving each job-alert on my mobile ? What are JAM Tariff ? When do I have to pay ?


Answer
Ø Log onto our website and click “Job Alerts” link on homepage. This will take you to JAM service page, where you will find the tariff/charges.

You need to pay for

·     Daily receiving Job-Alert SMS
Charge for this is,          
Rs.               Per job-alert ( i.e. per-advt.)

·     “Apply Online” SMS ( Premium  SMS )
Charge for this is,         
Rs.                Per  “SEND” click ( i.e. per-advt.)

These charges will be debited to your PRE-PAID card or get included in your monthly bill ( in case of Post Paid customers ).


                                                              Page No.: TA- 3


Frequently Asked Questions (  FAQ )

TOPIC  è  TARIFF / CHARGES


Question
Ø What will I get charged for your “Resume Forwarding  Service” ( clicking “ SEND” on my mobile against any job-alert SMS ) ?


Answer
Ø You will find the tariff/charges on “Job Alert” page of our  website.
Your resume gets forwarded to the concerned job-advertiser, when you click SEND after typing on your mobile

                 JAM<Job Code>on 646
                         
This “ Apply Online” SMS from you is your instruction to us to forward your resume to the concerned job-advertiser.     
For each sub “Premium/Value” SMS, you will be charged Rs.




                    

                                                              Page No.: TA- 4


Frequently Asked Questions (  FAQ )

TOPIC  è  TARIFF / CHARGES


Question
Ø When  do I get charged ?
·     If I have a “Prepaid” Subscription
·     If I have a “Postpaid” subscription


Answer
Ø If you are a “Prepaid” customer, the JAM charges will be debited to your card, immediately, as each type of “Service” is delivered. Of course, if, balance-value on your card gets exhausted, the service will be stopped automatically.

Ø If you are a “ Postpaid” customer then JAM charges, for the service utilized by you during the billing cycle, will get added to your MONTHLY BILL, and must be paid accordingly.




                                                              Page No.: TA- 5

Frequently Asked Questions (  FAQ )

TOPIC  è  TARIFF / CHARGES


Question
Ø For  JAM service, do I need to make any payment to  World-wide-Jobs directly ?


Answer
Ø No, you don’t need to pay anything to World-Wide-Jobs for JAM service.
They are merely our content/Application provider.

As far as JAM Service is concerned, your contract/agreement is with us and all payment for the same are due to us.





                    



                                                              Page No.: TA- 6


Frequently Asked Questions (  FAQ )

TOPIC  è  PRIVACY- CONFIDENTIALITY


Question
Ø Can a visitor to World-Wide-Jobs, see my resume ? Can recruitment/HR Managers conduct a resume search on World-Wide-Jobs and download my resume ?


Answer
Ø There is absolutely no way anyone can see your resume on World-Wide-Jobs.
There is no “Resume Search” feature on World-Wide-Jobs, for  Recruitment/HR Managers or for anybody.






                    



                                                              Page No.: PR- 1


Frequently Asked Questions (  FAQ )

TOPIC  è  PRIVACY- CONFIDENTIALITY


Question
Ø Will World-wide-Jobs use my resume for any other purpose


Answer
Ø No, your resume will not be used for any other purpose.






                    



                                                              Page No.: PR- 2


Frequently Asked Questions (  FAQ )

TOPIC  è  PRIVACY- CONFIDENTIALITY


Question
Ø Can World-Wide-Jobs broadcast/distribute my resume to HR/Recruitment Manager or Placement Agencies, without my knowledge ?


Answer
Ø No way.
There is no Resume Blasting/Resume Broadcasting feature on World-Wide-Jobs, with or without your knowledge.
The only time our resume gets emailed, is when you click “SEND” ( Apply Online), against any particular job-alert.

On World-Wide-Jobs, only you decide,

·     Who shall see your resume ( Job Advertiser )
·     When, ( when you “Apply Online”)
·     Why  ( because you want it to be seen )



             



                                                              Page No.: PR- 3


Frequently Asked Questions (  FAQ )

TOPIC  è  MISSION


Question
Ø What does JAM stand for ?


Answer
Ø JAM is acronym for “Job Alert on Mobile”.
JAM stands for
·     End of jobserch on jobsites
·     Creating your own Software Agent which works 24x365 to enhance your career
·     Getting latest/freshest jobs delivered on your mobile, wherever you happen to be
·     Using your mobile, to “Apply Online”







                    



                                                              Page No.: M- 1


Frequently Asked Questions (  FAQ )

TOPIC  è  MISSION


Question
Ø Is JAM meant for only those who are currently
unemployed ?


Answer
Ø Certainly not !
Whereas, JAM is the ultimate jobsearch service for the jobless, it is equally useful to those who are currently employed but looking for Career-growth opportunities elsewhere.
If you are feeling “Stagnated” in your current job, you would want to subscribe to JAM, to take you out of the groove !







                    



                                                              Page No.: M- 2


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø When I receive a job-alert on my mobile, What information will it contain ?


Answer
Ø Each job-alert is a 160 character SMS and contains following information ( to the extent available in the original job-advt. posted on a jobsite ) :
·     Employers Name
·     Posting City
·     Vacancy Title
·     Edu. Qualifications (desired)
·     Age ( Max )
·     Exp. ( Min)
·     Source ( Job site Name )
·     Job-Advt.No./Job Code No.




                    



                                                              Page No.: SP- 13


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø Do I need to  commit for JAM Service for any minimum period ?


Answer
Ø No, you don’t have to commit for any period.
What is more, you can de-activate the service on your own, directly from your mobile, by simply sending following SMS.

                 JAM UNSUB on 646
From that moment your JAM service will be discontinued.







                    



                                                              Page No.: SP- 2


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø How do I know that after I click “SEND” against a particular job-alert, my resume has been delivered to the job-advertiser?  Will I receive an acknowledgement from the advertiser ?


Answer
Ø As soon as your resume gets emailed to the job-advertiser, a message to that effect, appears on your mobile.
Ø Along with each resume, WWJ also emails to the job-advertiser, a FEEDBACK FORM, with a request that the advertiser enter into this form, the status of your application ( eg. 1. Under consideration 2. On hold
3. Kept in database ), and send this feedback.
If- and when – WWJ receive such a feedback, it will get emailed to you.


                                                              Page No.: SP- 3

Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø From how many jobsites, are you aggregating/downloading job-advts ? How often do you download ?


Answer
Ø The list of job-sites from which, WWJ download job-advts, is shown on the homepage of World-Wide-Jobs.com.
Ø Job.Advts. are downloaded everyday. WWJ downloads only those job-advts which got posted during last 24 hours. This means, if no new job got posted on any particular jobsite, during the past 24 hours, then, there would be no downloading from that jobsite.







                    



                                                              Page No.: SP- 12


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø Can I store the job-alerts on my mobile handset ? If yes, for how long ? How many job-alerts SMS, can I store
( max ) at any time ?


Answer
Ø This would depend upon your handset. Depending upon make/model of your handset, you may be able to store upto 50 job-alert SMS. If the upper limit ( of “SAVE”) set by handset manufacturer gets exceeded, the oldest SMS will stand deleted.

There is, usually, no time-limit for storing of  SMS on any handset.







                    



                                                              Page No.: SP- 1


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø Can I write down job-code no. of any given job-alert, on a piece of paper and then enter it into my mobile-screen next day and “apply online” by clicking “Send” ?


Answer
Ø Sure, you can do that. But, to be on the safe side, remember to delete that SMS from the memory, once you have done this, to ensure that you do not end-up applying against the same job twice !

Ø Even, on next day, the procedure to  “apply online” remains the same viz: you send following SMS from your mobile:

JAM<Job Code>on 646





                    



                                                              Page No.: SP- 4


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø At what time of the day, will I receive the job-alerts on my mobile ?
Ø Can I specify such time ?


Answer
Ø You will receive the job-alerts on your mobile anytime between 7 am to 10pm (IST).
Ø At some future date, you will be able to specify the exact time ( of the day or night ), when you want to receive the job-alerts. We are working on this.





                    



                                                              Page No.: SP- 5


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø How many job-alerts can I get everyday, during regular subscription-period ?


Answer
Ø It is upto you to decide as to how many job-alerts you wish to see everyday.  You can specify this number ( the maximum no. ) while registering on  World-Wide-Jobs.com . We will ensure that, on no single day, this no. ( specified by you ) is exceeded.
Of course, there could be days when the actual no. of job-alerts actually delivered to you is much less than the ( max ) no. specified by you. This would happen on those days, on which, our Matchmaker software, cannot find sufficient no. of “Good/Relevant” jobs which satisfy your “Job-Preferences”






                    


                                                              Page No.: SP- 6

Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø Does JAM Service remain same,  irrespective of the mobile service provider ?


Answer
Ø Yes, it does.
It makes no difference, who/which is your Service-provider.




                    



                                                              Page No.: SP- 7


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø Can I redirect/forward any particular job-alert to a friend of mine ? How can I do this ? Can I forward such an alert to any mobile phone no. of any Service Provider ? Will this cost me anything ?


Answer
Ø A JAM job alert is just a type of SMS. Like any other SMS ( eg: a joke ), you can forward it to any friend, who is a mobile-owner. It does not matter who  is Service-provider – yours or your friend’s. You just enter your friend’s mobile number and click “SEND” as simple as that !

Of course, you pay the SMS charge to us for forwarding your SMS to your friend.



                    



                                                              Page No.: SP- 8

Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø If I wish to see/view the full job-advt against any particular job-alert, Can  I see it ? Where ? How ?


Answer
Ø Sure you can.
Just not down the Job Advt. No./Job Code No. on a piece of paper
Now go to the “View Job Advt Detail” page on World-Wide-Jobs.com.
Enter the job-advt. no on this page and click VIEW.  You will see the full  job-advt.
This feature is especially useful during the Free Trial period.
                    



                                                              Page No.: SP- 9


Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø Can I increase/decrease the no. of job-alerts that I want to get daily ?


Answer
Ø Sure you can.
On the “Job Preference” page of World-Wide-Jobs.com, there is a provision for you to enter the maximum no. of job-alert per day, that you want to get. Just enter your user ID/Password and edit/change this “Number” and click “Submit”.
Now our software will ensure that your daily job-alerts do not exceed this number.
Of Course, on some days, the actual no. of job-alerts delivered to you, could be less than this number, if our Match-maker software does not find “ Suitable/ relevant” job-advts, matching your preference.




                    



                                                              Page No.: SP- 10

Frequently Asked Questions (  FAQ )

TOPIC  è  SERVICE / PROCESS


Question
Ø What do I do if I am  not getting good/relevant /interesting job-alerts ?


Answer
Ø If you are not getting job-alerts of your liking, then you should “Edit” your job-preferences.

To do this, log onto World-Wide-Jobs.com and on homepage, click link “REGISTER”. Once on that page, enter your User ID/Password. Then modify your preferences and click SUBMIT.

However, the best thing for you would be to first go to the “Job Alert Preview –JAP”  page on World-Wide-Jobs.com and then experiment for a few minutes by entering different job-preferences. After each entry, click PREVIEW button. Within seconds, you will get to see a full job-advt matching your preference -  along with its job-alert SMS version. By clicking on next, you will be able to see many matching job-advts, one after another.

Now, if you are not quit satisfied with the results, try a different  set of “ Job-preference” and repeat the whole profess.


Keep trying again and again, till you are satisfied with the job-advts and job-alerts. This means, now you have found that “ Ideal” combination of job-preferences  which gives you perfectly matching jobs.

Note down this combination of job-preferences on a piece of paper.

Go back to “REGISTER” page, enter your User ID/Password, and then enter your “Ideal” set of preferences and click Submit.

From now onwards, you will get the most relevant job alerts everyday.



                                                              Page No.: SP- 11

Hemen Parekh


No comments:

Post a Comment